Privacy Policy
Last Updated: January 2025
At Triflex Media, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and share your information when you interact with our website, contact forms, or WhatsApp widgets.
1. Information Collected
We only collect information that you voluntarily provide to us. This includes:
- Name / Business Name
- Email Address
- Phone Number / WhatsApp Contact Information
- Company Name & Website URL
- Custom messages, notes, and goals submitted via contact forms
2. Data Usage
We use the information collected to:
- Respond directly to your project inquiries and requests
- Provide our creative marketing, 3D production, and consulting services
- Send official agency communications and updates
- Analyze website traffic and improve website operation
3. Third-Party Sharing
We do not sell your personal data. To provide our website services, we share necessary data with trusted third-party platforms:
- Supabase: For secure database management
- Resend: For dispatching notifications and emails
- WhatsApp (Meta): To facilitate direct instant routing
- Google Analytics: For monitoring generic site behavior
4. Cookies
We utilize standard session and preference cookies. These cookies are essential for maintaining correct website navigation, layout configurations, and basic operational security.
5. Data Retention
We retain project inquiries and contact form submissions for up to 2 years from the date of submission to assist with recurring partnerships or future campaigns.
6. Data Security
We implement technical and organizational security measures to protect your personal data. However, please be aware that no transmission of data over the internet can be guaranteed 100% secure.
7. User Rights
You have the right to request access to the personal data we hold about you, request corrections to incorrect data, or request the deletion of your personal information from our active databases. You may also object to the processing of your data at any time.
8. Children
Our services are not directed to, or intended for, anyone under the age of 16. We do not knowingly collect personal data from children.
9. Contact Information
If you have any questions regarding this Privacy Policy or your data, please contact our data coordinator:
